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Business Intelligence Developer more...
Location:Washington, DC
Company:National Public Radio (NPR)
First posted:June 07, 2017


A thriving, mission-driven multimedia organization, NPR produces award-winning news, cultural, and music programming in collaboration with hundreds of independent public radio stations across the nation. NPR listeners value information, creativity, curiosity, and social responsibility - our employees do too. We are innovators and leaders in diverse fields, from journalism, digital media, and information technology to development, finance, and law. Every day, our employees touch the lives of millions worldwide.

Do you have a passion for analytics and want to apply your programming skills to uncovering insights in the data? Are you motivated by using your developer skills to manage and evolve measurement platforms and dashboards - and also helping colleagues better use data by delivering insights and being a data expert? Do you want to be challenged by your job and be surrounded by passionate, dedicated, and creative people in a mission-driven environment? Then this role is for you. You will run key measurement tools and dashboards for podcasts, web, and social media, and you'll extract insights from complex media usage data sets. You have a unique blend of thoughtful data-driven curiosity and pragmatism. You're happiest when your hands are in the code. And you love the idea of using data to make NPR (and the world) a better place.

Works under the direct supervision of the Senior Digital Analyst, Audience Insights.

Essential Duties Include:

  • Manage and enhance podcast measurement and reporting (using log files, Splunk, and Python) in order to serve programming, digital, and revenue teams at NPR.
  • Manage and enhance various website, app, and social media dashboards, including Google doc dashboards that pull in Google Analytics data via an API. Build new dashboards to serve future needs.
  • Generate regular reports on NPR digital trends and competitive trends based on input from stakeholders across the organization.
  • Respond to analytics questions and data requests from news, programming, and digital teams, including requests that support grants.
  • Master the data flowing through NPR's digital platforms and find opportunities for analyses that inform key decisions in content, revenue, and digital product development.
  • Conduct analyses and uncover insights on audience usage across NPR platforms, including website, apps, podcasts, and social media.
  • Consult with teams on how they can best use analytics data for decision making and train them in using analytics tools.
  • Communicate effectively with small teams, formal presentations, and at business unit events with engaging storytelling. Develop written communications to address varied styles and information needs.
  • Build strong working relationships at all levels with internal clients and build problem-solving partnerships with clients and colleagues.


  • Four-year college degree in computer science, information systems, business, or related area.
  • 2+ years of experience in business intelligence and digital/web analytics, including dashboard creation, ideally in media.
  • Proven experience with Google Analytics or Adobe Analytics as well as analytics APIs.
  • Proven ability in Python, Java, or similar.
  • Experience with database development.
  • Proficiency in HTML and CSS.
  • Basic knowledge of SQL or other query language.
  • Experience working with raw log files.
  • Splunk experience a plus.
  • Ability to decompose a problem and work through a technical approach and attack a problem in a systematic way.
  • Strong analysis and data interpretation skills with a keen sense for data gaps and inconsistencies.
  • Demonstrated experience in developing data visualization independently or with tools.
  • Excellent oral, written and visual communication skills, particularly at explaining complex quantitative information to non-technical audiences.
  • Strong collaboration skills.
  • Not just a tolerance but a zeal for multitasking. At the same time show a clear sense for priorities and commitment to follow-through.
  • Ability to work independently with little supervision as well as in collaborative team environment. 

Does this sound like you? If so, we want to hear from you. All applications must include a resume and cover letter to be considered.

NPR offers a competitive compensation and comprehensive benefits package including health and wellness benefits, retirement, and work/life balance programs, as well as opportunities for career growth and development. 

Do you "Like" us? Follow us on Twitter at @NPRjobs, as well as #NPRlife for "behind the scenes" tweets about life at NPR from our employees.

NPR is an Equal Opportunity Employer that affirmatively seeks to hire veterans and people with disabilities.  All applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

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