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Tech Yahoo, Production Eng Ops, Assoc more...
Location:Lockport, NY
Company:Yahoo
First posted:June 14, 2017
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A Little About Us

We are a team of highly motivated and passionate individuals that play a key role in Yahoo by coordinating operations and engineering teams to identify, triage, and resolve customer impacting incidents, verify service impact to the end users, and work alongside subject matter experts to identify root cause. 

About the Role The Operations Center acts as the central nervous system for technology at Yahoo.  Our team is responsible for the health and performance of more than 100,000 Yahoo systems globally.  Engineers in this role are exposed to some of the most advanced web serving infrastructure in the world!  Our team's advanced machine-learning monitoring and remediation tooling are used to ensure the stability, performance, and scalability of our network and systems infrastructure. 

A Lot About You

As an Operations Center Engineer, you will be responsible for monitoring and maintaining the stability of Yahoo's production and corporate infrastructure 24x7x365. You will be Yahoo's 1st line of offense battling issues affecting the reliability of our products and services, you will also be responsible for interfacing with internal/external customers on operational issues, working with senior engineers resolving complex incidents, and facilitating communication between various engineering and development teams.

 

Teamwork will play a major role in working effectively with peers to create a positive environment within the team. 

The ideal candidate will have excellent written and verbal communication skills; critical thinking and troubleshooting skills; the ability to multitask in order to facilitate the resolution of multiple incidents at any given time; and the vision to automate in order to better scale and streamline process.

We are looking for the brightest, most tech-savvy engineers in the world.  If you are one of them, we know you have the option to work anywhere you want and that's why we offer the best perks in the world!  You will be given a brand new phone of your choice with unlimited data and minutes, a powerful laptop, unlimited free food, travel and training opportunities, tuition reimbursement, gym memberships, excellent healthcare, 401k matching, and career advancement opportunities unparalleled in the industry! 


Your Day 

  • Monitor the production infrastructure for stability and performance in order to maintain 24x7x365 operations. 
  • Ability to quickly learn and apply new technologies within a dynamic and extremely fast-paced environment
  • Ability to effectively communicate via phone and in writing
  • Participate in the transfer of information from one shift to the next.

You Must Have

  • An AA degree in a computer related field or equivalent industry experience. Typical candidates have a BS degree in a computer related field or equivalent experience 
  • Working knowledge of Linux OS internals (file systems, storage, process lifecycle, etc).
  • Working knowledge of basic Linux command line system health diagnostic tools
  • Working knowledge of LAMP architecture and services
  • Working knowledge of a TCP/IP network environment
  • Successful completion of level 2 security clearance is required

Love To Have

  • Working knowledge of HTTP, DNS, NFS, RAID, and DHCP is preferred
  • Certifications such as CCNA and RHCSA or equivalent are preferred
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