Accounts Receivable Analyst

Accounts Receivable Analyst

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it's up to you.

Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer success as the number one priority.

What You'll Do

• Manage B2B customer portfolio and reduce delinquent accounts for global customers
• Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
• Invoice creation and delivery
• Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Requirements

• 3+ years of A/R and B2B collections experience
• Highly developed written, verbal, communication, and interpersonal skills
• Strong attention to detail, goal and career-oriented
• Versatility, flexibility, and willingness to work within constantly changing priorities
• Commitment to excellent customer service and resolving customer issues
• Successful in dealing with company personnel at all levels
• Ability to work independently
• Emphasis on Teamwork and resolving customer issues timely

Nice to Have

• Experience working with NetSuite and Salesforce
• Experience with Microsoft Excel
• Software or SaaS B2B collections experience
• Associates/Bachelor's degree

Perks & Benefits

• Allocations for continuous learning and development
• Allocation for charitable giving
• Fitness/Wellness reimbursement program
• Flexibility and autonomy to Work From Anywhere

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.