Solutions Advisor Midwest

US-IL-Chicago | US-IN-Carmel | US-OH-Cincinnati

Canon Solutions America, Inc.

Requisition ID: 26613

Category: Sales Support

Position Type: Full-Time

Overview

As a P360 Analyst, you are responsible for the volume growth initiatives of Project 360 and the growth strategy associated with Canon Solutions Americas production inkjet system customers in your territory. Works closely with team of, Regional Color Analysts, Finishing Analysts and Field Analysts, to identify and address volume growth opportunities with the existing customer base. Work closely with sales organization to identify business development opportunities with production inkjet prospects

This position will support the Midwest and can be based in Illinois, Indiana, Ohio or Michigan.

Responsibilities

The P360 Analyst is a subject matter expert in this area and fully understands clients' needs and requirements to develop a strategy for their business and volume growth initiatives. This may include customer strategy development, site optimization assessments, consulting, and new business development activities.

- Conceptualize, develop, manage, and deliver site assessment studies

- Proactive outreach to customers and provide insight on the most current industry trends and review of the current volume migration strategy

- Responsible for Canon production inkjet color support in assigned region

- Provides expert level knowledge and design solutions for workflow management at an enterprise level with the ability to understand and articulate the impact of inefficiencies with varying technologies, data streams, and adjacent products.

- Designs and communicates complex technical solutions in an easily understood manner to internal and external customers.

- Develops complex and innovative approaches to onboard new color applications to maximize utilization of inkjet technology. Deep understanding of offset, toner, and inkjet printing required.

- Work in a team environment as an integral part of Team 360 driving print volume at targeted customers.

- Responsible for providing post-sales 24/7 support and implementation services and for 24/7 after-hours support.

- Works closely with sales personnel to maintain pulse of assigned territory

- With a customer first mindset, quickly addressing issues that arise in assigned region and actively works to prevent escalation

Qualifications

- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.

- Strong industry knowledge of Commercial Printing, Transactional and Direct Mail markets.

- Experience in printing pre-sales/post- sales support in production environments.

- Experience on document delivery through web portals and automation of downstream process and finishing.

- Excellent verbal and written communication skills. Ability to interact and communicate in a professional, easily understood method with both internal and external customers.

- Strong understanding of management techniques intended to improve business processes

- Experience with production inkjet printing.

- Experience with HP Indigo and Xerox iGEN environments.

- Extensive travel may be required, up to 70% to multi-state sites with frequent overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.

- Strong Microsoft Office Skills, proficient in Excel & Power Point

- Team player with strong interpersonal skills and the ability to work well with all levels of an organization

- Well-developed organizational and communications skills

- Ability to successfully produce high quality reports/content while consistently meeting deadlines.

- Demonstrated ability to develop and maintain relationships with customer C-level suite leaders

Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .

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Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office two company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#LI-LB1 #PM20

Please see job description

PI175535492