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WW Retail CRM Manager
Apple, Inc. | |
United States, California, Cupertino | |
August 14, 2022 | |
Summary
Posted: Jul 19, 2022 Weekly Hours: 40 Role Number:
200370029 The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Are you ready to join Apple, and help us leave the world better than we found it? Apple's Retail Commercial Marketing team is seeking a WW Retail CRM Manager to support the strategy development and execution of marketing campaigns for product programs within Apple Retail - across apple.com, in the Apple Store app, and in over 500 stores globally. Key Qualifications
Description As Retail CRM Manager, you will drive Retail's CRM capability for the global retail business focused on customer acquisition and retention. You will ensure the health of the capability by delivering database integration, privacy compliance, and quality measurement. Through this role you will grow customer lifetime value with an optimized and evolving portfolio of communication levers that you help to integrate. You will effectively partner with analytics to design an effective and scalable measurement system and identify the key events through mining complex data sets. Additionally, you will partner with business, database, and product owners to design specific opportunities to engage customers by delivering a dynamic infrastructure that leverages existing and new technologies. You will serve as the CRM technology and execution expert ensuring functionality and processes are aligned to brand, business, and program priorities. Education & Experience Bachelor's degree in relevant subject preferred but not required Additional Requirements |