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Product Owner, Pricing & Content Delivery Services
 Apple, Inc. | |
 United States, Texas, Austin | |
 December 10, 2022 | |
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Summary
Posted: Dec 8, 2022 Weekly Hours: 40 Role Number:
200379527 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! The AppleCare Digital Business Platform team is growing and we are looking for a Product Owner to deliver the next generation content and pricing services (API Suites) that enables great support experience for our external and internal customers. The successful candidate has an eye for business and deep technical knowledge, and will work closely with engineering, QA, UX, and business teams to build highly scalable micro services suites that enables external/internal sites, tools, apps etc. Key Qualifications
Description Responsible for managing and delivering an extraordinary digital experience to Apple's customers by creating and managing microservices that empowers them. Responsible for managing the entire Product backlog, manage enhancement requests and feature prioritization. You will own the development and ongoing enhancements of micro services suite. In addition, you will: - Identify, analyze, prioritize and refine the requirements to communicate to the Engineering team. - Partner with multiple product owners to prioritize trade-offs, clarify requirements, and work to drive user stories to acceptance throughout Agile software development lifecycle - Write user stories and acceptance criteria, refine product backlog, and advocate for end-user and business needs working collaborative with product owners on this space. Work with other Product Owners/managers across Apple and support integration with the microservices suite. Responsible for the on-schedule delivery of new features, bug fixes, and enhancements Facilitate effective communication between business and engineering teams to get issues resolved. Coordinate UAT to ensure development is consistent with business requests. Work with business partners to monitor overall health of projects/products and drive resolutions in a timely manner. You enjoy technical conversations with engineers and non-technical professionals, and you are also comfortable presenting in front of senior leaders. You understand the high-profile nature of Apple's business, and are willing to apply your experience in a way that meets Apple's meticulous standards for design, brand integrity, and customer privacy. Education & Experience Additional Requirements | |