FOOD SVC WORKER LD (Catering and Concessions Service Lead)

Department Purpose

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owned/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at .

Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement: -Student Housing and Dining Services, is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion.

Job Summary

Under the general direction of the Catering and Concession General Manager, the Catering and Concessions Service Lead is responsible for assisting in daily function oversight of the multi-faceted catering and concessions operation. This position is responsible for providing and leading event operation support, excellent customer service, cashiering service standards, and providing basic culinary support to the Catering and Concessions operation. This position would additionally support other dining units in need of service including both Residential and Retail units. The Catering and Concessions Service Lead will support the operation to ensure department service standards are met and business goals are attained. Provide mentorship to the catering service and culinary team and monitor adherence to customer service standards, and cash handling compliance. This position will be expected to uphold the highest level of confidentiality as they will serve and lead private events. Must be willing and able to drive all vehicles.

Recruitment Period one month: Applicants will be screened on a weekly basis. The position can be filled prior to the removal date.

POSITION INFORMATION

PHYSICAL DEMANDS

• Lift boxes and files weighing up to 50 lbs.
• Use computer equipment for extended periods of time (6-8 hours per day).
• Position requires extensive walking tours of buildings, climbing stairs, frequent daily bending, stooping, reaching overhead, pushing, pulling, walking, standing, and lifting material and supplies weighing up to 50 lbs.
• Work for extended periods of time in an environment of wide temperature variations.
• Position requires entering and exiting large trucks with heightened or raised seating platforms. Position requires loading and unloading of product and equipment using loading docks and delivery vehicles (including large trucks) with varying heights and angles.

WORK ENVIRONMENT

• The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles.

• Employee is personally responsible for following safety procedures/guidelines.
• This position is subject to completion of a Pre-Placement Medical Exam provided by Employee Health Services, at no charge to the applicant.
• Position will require driving. A valid CA driver license and enrollment in the UCD DMV pull program will be required.

MINIMUM QUALIFICATIONS

Minimum Education/Experience:

• Experience in leading and serving in a high-volume catering, restaurant, or dining service-related field.
• Experience in leading food preparation
• Experience managing shifting daily priorities and objectives.
• Experience utilizing interpersonal communication skills to clearly and effectively interact with individuals of varying backgrounds and perspectives to resolve problems.
• Experience using writing skills to prepare a variety of correspondence, reports, policies and procedures, agreements, training documents, and performance evaluations.

PREFERRED QUALIFICATIONS

Additional Preferred License/Certification:

• Food safety certified.

Preferred Education/Experience:

• Experience using computerized systems, including food production/procurement systems, and time-keeping programs.
• Experience in PCI & managing cash handling policies and procedures.

Preferred Knowledge, Skills, and Abilities (KSA) :

• Knowledge of related Federal, State, Local, and UC regulations.

SPECIAL REQUIREMENTS

The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.