Account Supervisor, MRM

MRM creatively engineers total human experiences. Through purposeful, dynamic intersections between strategy, creative, technology and data sciences, MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity- all to the service of helping businesses grow meaningful relationships with people. MRM has 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific. For more information, please visit .

Responsibilities

• Primary client contact who oversees multi-channel strategies, recommendations and executions.
• Nourish and safeguard the client relationship, maintaining contact and building rapport at as many levels of the organization as possible.
• Have a thorough understanding of the client's business objectives and environment by keeping apprised of all relevant client, industry and market developments, challenges, and opportunities.
• Provide POVs and consultation to clients to support their business and marketing objectives.
• Ensure the Agency delivers the best possible product, firmly grounded in a thoughtful, strategically sound understanding of the clients business, the account's long-term direction and the tasks at hand.
• Partner with analytics and strategy team to interpret data and identify key insights to inform strategic plans and creative campaigns.
• Lead and mentor junior account team to help advance their professional development, including monitoring their work, being a readily accessible resource and providing regular, timely performance reviews.
• Helps Account Director lead overall strategy and planning activities.
• Manage budgets, develop estimates and manage costs against projects.

Education/Experience:

• Minimum seven years experience leading marketing or advertising projects and accounts. Must have agency experience.
• Experience in the automotive industry.
• Experience working at a supervisor level and managing other team members.
• Proactive, self-starter who can work as part of a team and independently when needed.
• This person will have a sense of urgency, attention to detail, and the ability to work under very tight/aggressive deadlines while managing multiple projects.
• Experience across various channels including, but not limited to online advertising, social, website, broadcast and POS.
• Clear understanding of key metrics and the ability to analyze, interpret, explain and draw conclusions from data.
• Topline knowledge of reporting tools typically used in marketing and advertising.
• Experience working closely with analytics, creative and digital programming teams.
• Responsive to both internal and client needs in a timely, professional manner.
• Resolves and/or escalates issues in a timely fashion.
• Skill at writing decks and presentation. Strong business writing, communication, and interpersonal skills.
• Solution oriented problem-solving approach.
• Ability to grasp complex concepts easily.

MRM//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law. MRM//McCann participates in e-Verify.

If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:

1. a) Dedicated Fax - 917-661-6310
2. b) Dedicated E-mail - Careers@mwgdetroit.com
3. c) US Mail - ATTN: Human Resources, 360 W. Maple Birmingham, MI 48009
4. d) Dedicated Phone - 248-203-8000

NOTE: Disability accommodation requests only.