Sr. Manager, Platform Product

About Us:

6 River Systems (6RS) is a Shopify (SHOP) company leading the way to faster fulfillment. E-commerce has changed the world and our solutions power winning warehouses of the future. We're revolutionizing warehouse automation with collaborative mobile robots driven by artificial intelligence and advanced cloud-based software.

Culture:

Our culture is built on trust, smarts, and collaboration. We have a West Coast vibe with Northeast drive. As a team, we encourage open discussion about particularly challenging problems. We are as passionate about hiring the right people as we are about building great products for our customers in the Retail, Manufacturing and 3PL space.

Position Overview:

As a Senior Platform Product Manager you will support our company vision in building and managing ecosystem investments for our customers. You will drive key decisions about our platform(s) and roadmap as we build a Global Fulfillment Network for fulfillment operations. Working in close partnership with Product Management peers and the Software and Hardware development, User Experience, Data Insights and customer-facing teams, you will help manage the end-to-end product management lifecycle, from ideation and requirements gathering to prioritization, implementation & measurement. Building and communicating a compelling business case, highlighting tensions/trade-offs and influencing stakeholders from across the business will be key in successfully delivering your platform.

In a "typical" day you could be working with our customers and Solutions team on gathering requirements for new features, partnering with product management peers to unlock the ecosystem, collaborating with developers to create reusable components & services, conducting market research, writing detailed user stories and requirements, and refining those user stories with the team & engineering squad(s). As a lead in the organization you will motivate & mentor the team to create best-in-class platform offerings and grow the team in alignment with our business goals. You will partner with your engineering peers to efficiently and strategically deliver on your business objectives and measure the success of your team's outcomes. Our environment/culture is fast-paced, collaborative, and encourages innovation and creativity. The ideal candidate will be able to grow with the company and take on additional leadership roles over time. This is a unique opportunity; you will have an immediate impact on the success and growth of our company.

This role reports to Director-level product management and is an integral part of our fast-growing Product team.

Key Activities:

• Own and drive all aspects of the product platform lifecycle including stakeholder engagement/management, product ideation, definition and prioritization, overseeing development and implementation, and ongoing strategic roadmap management, execution of objectives and measurement of your team's business outcomes
• Drive platform outcomes that enable product & development teams to scale solutions and deliver product offering with increasing velocity.
• Inspire a platform first culture.
• Be the customer champion, using data and customer feedback to inform platform and roadmap decisions
• Communicate your product vision and roadmap to key stakeholders throughout the organization--influencing to attain support and resources to execute
• Partner closely with engineering and peer product managers, ensuring all dependencies are known, tracked, and completed on time
• Validate ideas and designs using qualitative feedback, A/B tests, and product performance metrics
• Build, manage & lead a high performing team

Position Requirements:

• Minimum 8 years experience in product management

• 3+ years managing people and leading a successful teams

• BA/BS degree or exceptional business experience
• Demonstrated measurable growth outcomes for the business (adoption/engagement/quality/efficiency etc.) from your platform products with minimal oversight
• Strong ability to take ambiguous problems and frame them into measurable product opportunities for prioritization
• Successful management of a product platform
• Established experience working across multiple stakeholders and peer product teams
• Skilled at prioritization, scheduling, critical path management, status reporting, and stakeholder communication and management
• High attention to detail and accuracy along with the ability to prioritize conflicting requirements in a fast-paced, ever-changing environment
• Highly organized; happy juggling many things at once and good at time management
• Excellent written and verbal communication skills and ability to concisely summarize key findings
• Strong relationship-building and collaboration skills; able to influence others and push back in order to achieve larger company goals
• Evidence of "fast startup execution" and "get it done" attitude
• Familiarity with Agile software development; Kanban is a major plus
• A background in user testing and/or project management is a plus

Compensation:

Competitive salary and equity. Excellent benefits and limitless career growth opportunities.

Location:

Position will be remote Digital by Default, our headquarters in Waltham, MA.

Travel:

Position requires minimal travel (~10%) to customer sites in North America and Europe.