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Senior Project Manager

MRM McCann
United States, New York, New York
June 25, 2022

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Job Description

Job Title: Senior Project Manager

About this role: MRM is seeking a Senior Project Manager. We are looking for a candidate who demonstrates strong verbal and written communication skills, who strives to excel professionally in the field of Project Management.

Our ideal candidate will contribute to a positive and collaborative working environment to build and enhance working relationships with clients, external partners and within the agency. This role requires the candidate to have a strong ability to work independently while identifying, analyzing, and resolving problems. This role also requires strong decision-making skills and the ability to communicate confidently and efficiently with managers and team members across all areas of the agency.


  • Responsible for the successful development and implementation of multiple, complex solutions
  • Effectively planning, problem solving and delivering quality with little supervision
  • Manage multiple large-scale projects (launches, programs) simultaneously in a deadline-driven environment
  • Facilitate project kickoff meetings
  • Create and manage project scope documents and schedules/project plans
  • Lead projects with cross-functional teams including creative, technology, QA, User Experience/Information Architecture, production, performance/analytics
  • Interact and collaborate knowledgably with clients and partners
  • Identify project resource requirements and facilitate staffing
  • Coordinate asset deliveries with partners and perform asset quality reviews
  • Manage workflow tickets and online collaboration
  • Function as a client liaison
  • May mentor APMs and PMs


  • Excellent communication, interpersonal and problem-solving skills, including those with clients
  • Able to consistently demonstrate key leadership skills in leading the immediate and broader team and an immediate report to meet project and agency goals
  • Able to work expertly under pressure and very comfortable with change and complexity in dynamic environments
  • Able to shift readily between the "big picture" and the small-but-crucial details, knowing when to concentrate on each
  • Able to work effectively with clients, partners and vendors to deliver an overall solution
  • Understands and provides input for the project requirements and ensures alignment of the solutions
  • Able to expertly lead and motivate multi-disciplinary project teams
  • Able to expertly lead meetings with clients and agency team, and create/deliver persuasive presentations
  • Able to manage multiple, concurrent projects
  • Able to sell and negotiate solutions
  • Strong ability to apply concepts in strategy, marketing and brand management


  • Bachelor's degree preferred
  • 5-8 years' experience in project management or service management within a professional services company
  • Strong skill level with MS Office experience, including Word, Excel, Power Point and Outlook preferred
  • Strong skill level with MS Project or other project plan software (Smartsheet) preferred
  • Strong skill level with production tools and proprietary software (Egnyte, JIRA, Content Management Systems, online routing, etc.) preferred
  • Strong knowledge of the web and related technologies including (user experience, web development, web services, integration, application management and hosting) preferred
  • Strong experience with digital campaigns, including site, digital experiences, email and OLA projects preferred
  • Experience with Print, Photo, and/or Video Production a plus (may be required for specific roles.)
  • Strong experience with project methodologies, including agile, hybrid, or waterfall
  • Excellent project management skills and experience including:

    • Schedule development, management, monitoring and oversight
    • Resource management and forecasting
    • Task and delivery management
    • Risk identification and management
    • Issue identification and management
    • Estimate development, tracking and forecasting project fees and costs without supervision
    • Contribute to Project Scope of Work documents and audit to identify risks
    • Reconciling project fees and costs for client review
    • Delegation to support teams

  • Possible travel to client or partner offices

At MRM, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our clients' businesses and provide creative solutions to help brands grow meaningful relationships with people.

MRM is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to help brands grow meaningful relationships with people.

Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?

If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s)

  • Ideas power everything
  • We're Better Together
  • We'll figure it out
  • Complexity can be managed
  • It only counts if we deliver
  • Technology is magic

MRM is a leader in Gartner Inc.'s annual "Magic Quadrant for Global Digital Marketing Agencies" report. Gartner Magic Quadrants are based on an exacting methodology where agencies stand out for their strategic services, including business strategy and digital business transformation skills. MRM is noted for its global vision and strategy, and its use of tools and analytics enabling clients to deliver a measurable business impact as the result of those strategies.

We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

Job Location

New York, New York, United States

Position Type


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