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Counter Sales Representative II

Sonepar USA Inc
United States, California, San Luis Obispo
August 17, 2022

Counter Sales Representative II

Sales --> Counter Sales

San Luis Obispo, CA


16316 - 034


  • Fulfills the customer's needs for materials in a timely manner.
  • Provides a positive customer experience by greeting customers on the sales floor.
  • Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette.

  • Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility.
  • Recommends additional products related to customer needs.
  • Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
  • Resolves customer order problems and complaints promptly.
  • Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

Required Skills

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and metric scales.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Possess in depth knowledge of IES computer systems.
  • Must be a team player and abide by IES's strong core values and beliefs.

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