Financial Assistance Coordinator $5,000 Sign on Bonus!

Job Summary

Reports to the Manager of Patient access this position is responsible for Financial Assistance for all of our self pay patients and patients who qualify for assistance after insurance. Responsible for filing Mass Health Applications within insurance guidelines, obtaining and following up on all needed documents from patients. Responsible for seeing all self pay patients in the hospital. Responsible for Patient Estimate line and assuring Chapter 224 requirements are met. Responsible for all walk in patients for various financial issues. Responsible for answering and triaging all calls that come into financial counseling. This position works with third party payers for necessary authorizations and verification of coverage. This position is also a cashier for the hospital. Works in collaboration with the revenue cycle team and physician's offices.

Minimum Qualifications

• Education
  • College preferred but will take experience in lieu of
• Experience
  • 3 Years Financial Counselor
  • Mass Health Application Experience
• Licensure and/or Certification
  • Mass Health Certification required within 3 months of being hire provided through Emerson
• Skills
  • Excellent customer service skills.
  • Must be able to read, write, and communicate in English.
  • Computer skills required.
  • Ability to maintain confidential information.
  • Strong organizational skills required