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Customer Service Representative- Dietetics

Providence Health & Services
United States, Washington, Spokane Valley
December 01, 2022

Description

Customer Service Representative - Dietetics - Providence Infusion and Pharmacy Services in Spokane Valley.

The Customer Service Representative - Dietetics serves as a member of the Clinical Nutrition team, and is independently responsible for patient-centric duties including managing new referrals and coordinating intake processes. This position serves as primary liaison in assisting patients, referral sources and other callers with home nutrition service needs including the collection of clinical documentation, nutrition orders, supportive materials and coordination to start of care. Success within this role eases the patient's (and other family members) way from the hospital/care facility to the patient's home with an efficient and timely referral process.

Shift: Day

FTE/ Employment Status: 1.0 (Full-Time)

Location: Spokane Valley, WA

Providence Offers:



  • Competitive pay (including holiday pay & shift pay differentials)
  • Best-in-class benefits - full medical, dental and vision starting on your first day
  • Continuing education & growth opportunities
  • 401k retirement plans with employer matching
  • Mileage reimbursement & ferry fee coverage
  • Generous paid time off for vacation, sick days and holidays
  • The resources & career growth opportunities of one of America's largest health care systems
  • COVID-19 safety: PPE (N95 fitted masks, gloves and face shields provided) and vaccination opportunities


Required qualifications:



  • Pharmacy Assistant license required within 60 days of hire.


Preferred qualifications:



  • Experience in home infusion or home health.
  • Customer service experience.
  • 1 year experience in medical office setting.
  • Computer experience with Electronic Medical Records, Microsoft Word, and Excel.


About the ministry you will serve.

Providence Infusion and Pharmacy Services in Spokane, Washington provides home and ambulatory infusion services to pediatric and adult patients in Washington, Idaho, Montana, and Oregon. Patient quality/safety, satisfaction, and positive clinical outcomes are top priorities. Our services include infusion therapy and enteral/parenteral services to patients in their homes or in our Ambulatory Infusion Suites (AIS)., disease management, specialized infusion services, and clinical nurse, pharmacist, and dietitian consulting and support. Spokane, WA is in the heart of the Inland Northwest, offering four seasons that include winter snow, cool springs, warm summers and mild fall temperatures. Outdoor recreational are numerous and include fishing, hiking, biking, camping, skiing, hunting, golfing, and boating. Spokane is located about 30 miles from Idaho and is within a few hour drive of Seattle, Portland, Missoula, Canada, or the Washington and Oregon coasts. Spokane is a vibrant community that is easy to navigate, has short commute times, and offers variety of sporting events, concerts, shopping, dining, and entertainment experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requsition ID: P365404

Company: Providence Jobs

Job Category: Customer Service

Job Function: Administration

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3307 PIPS CNS SPOKANE WA

Address: WA Spokane Valley 15918 E Euclid Ave

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.


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