Digital Product Manager

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you'll be doing...

You will be working in Verizon Business Group's digital product team working in the ecommerce team. The Digital Product Manager is responsible for planning and executing projects that drive sales to ensure results align to requirements and use experience expectations. This role is an enabler of Wireless Business Sales for the Verizon Business Group. This individual will collaborate and communicate frequently with other business groups, design and members of the technical teams.

The primary accountabilities associated with this role include:

• Developing a customer centric strategy and roadmap for web and mobile apps.
• Manage active sales funnel and monitor performance and log any experience issues in Jira. Work with GTS to resolve and prioritize the issues.
• Understanding and balancing the needs the business and the digital audience, you'll create a highly engaging digital user experience to achieve our marketing goals.
• You'll craft the vision and lead the innovative User Experience (UX) design that will provide the best user experience across all our platforms.
• Understanding and anticipating market needs.
• Defining requirements and leading the team through design and development.
• Building the business case, getting internal consensus, and defining product roadmaps.
• Forging strong relationships across the organization to get it all done.
• Tracking success metrics and communicating results to management.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we're looking for...

Understanding what customers will want next is your driver. You are creative but balance that with your practical business side. You can juggle several projects with tight deadlines and not drop any balls-while also keeping your eye on the big picture. An environment with lots of competing priorities and new challenges every day is where you thrive. With a knack for working with different types of people, you inspire others to do their best work and carry out your vision.

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Experience with analytics, project management, and/or marketing insights.
• Experience with digital operations, ecommerce, and/or website design.
• Willingness to travel

Even better if you have one or more of the following:

• Bachelor's degree in management, marketing or communications.
• Developed and executed marketing strategies.
• Experience presenting to C-level leadership.
• Experience working with the field and operations to coordinate adoption of projects.
• Experience creating digital journeys for ecommerce transactions in agile environment.
• Experience with customer escalations, creating tickets based on voice of customer and working with IT teams to implement.
• Data driven with ability to analyze, understand and decipher insights from available analytics.
• Use tools like Adobe Insights and other reporting and analytics tools like Glassbox.
• Ability to identify, trouble shoot, and resolve problems across the digital ecosystem.
• Exceptional communication skills; written, oral and presentation.

Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives,we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a Colorado work location, the compensation range for this position is between $97,000 and $180,000based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentivebased position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.