Administrative Support Sr

Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 12,700 students from across Georgia, 34 other states and 64 countries, 95+ undergraduate programs and concentrations, and 35 master's, specialist, and doctoral degree programs, we've come a long way since then. Today, we're a regional powerhouse making a $626 million local economic impact.

With locations in Carrollton, Douglasville, and Newnan, Georgia, we take pride in making a difference in the lives of our students, our neighbors, and the world. In essence, UWG provides a safe, quality and affordable college experience that transforms lives. Amazing things happen when you Go West!

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The Student Solutions team is happy to assist with any questions you may have about UWG. We are the first-stop to answer questions about registration, financial aid, student billing, and more!

Student Solutions customer service position that would provide direct student service. Evaluates and determine UWG readmission application and lawful presence documents. Receives and processes applications for Academic Renewal. Responsible for sorting, opening and coding of all Admission documents in preparation for front end scanning Position will provide exemplary customer service to students, parents, faculty and staff regarding related issues and serving as a generalist for Financial Aid and Registrar. Interpret academic and institutional policy for registration, federal and state regulations for receiving aid and providing accurate information to visitors of the Momentum Center. Assist with Commencements to include working the ceremony and assisting with UWG 1101 presentations Other duties as assigned by the Director Enrollment Services Center.

1 - 63%:

• Evaluates and determine UWG readmission applications. Responsible for monitoring and collecting lawful presence documents for all readmit students. Receives processes, and determines eligibility for all applications for Academic Renewal. Manage all communication with readmits and academic renewal students.

2 - 30%:

• Position provides exemplary customer service to students, parents, faculty and staff regarding related issues and serving as a generalist for Financial Aid and Registrar. Interpret academic and institutional policy for registration, federal and state regulations for receiving aid and providing accurate information to visitors of the Momentum Center.

3 - 5%:

• Responsible for sorting, opening and coding of all Admission documents in preparation for front end scanning

4 - 1%:

• Assist with Commencements to include working at the ceremony and assisting with UWG 1101 presentations.

5 - 1%:

• Other duties as assigned by the Director Enrollment Services Center.

Education Requirements:

• High School diploma required or GED and four or more years of administrative experience.

Other Required Qualifications:

• Customer Service and ability to lead a group, team or project.
• Experience in use of complex computerized information systems.
• Ability to read and interpret academic policy and translate the information to a complex computerized information system.
• Must be deadline oriented with ability to make informed decisions.
• Have excellent organizational and planning skills. Be able to communicate effectively (oral and written).
• Comfortable preparing and delivering presentations.
• Possess outgoing personality and a willingness to deliver exceptional service to a diverse group of customers.
• Ability to perform in a team environment.

Additional Preferred Qualifications:

• Bachelor's degree preferred.
• One year of higher education experience; preferably in a student services environment.
• Preference given to candidates with direct experience in baseline Banner.

$19.54 - $22.38 / hourly

For more information or questions about a job posting, please contact the Department of Human Resources at 678-839-6403, or by email at hr@westga.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia, as determined by the University of West Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia's affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

Jean Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act.