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VIP Auto Physical Damage Specialist - West Zone (Hybrid)
Farmers Insurance | |
life insurance, parental leave, paid time off, tuition assistance, 401(k) | |
United States, Arizona, Phoenix | |
July 31, 2023 | |
We are Farmers! We are... more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! We are Farmers! Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career! At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role.As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey. Workplace: Hybrid Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within a fifty (50) mile radius of a Farmers corporate office. Applicants beyond a fifty (50) mile radius may still be considered. Job Summary Completes in-person or virtual vehicle inspections on repairable and/or total loss vehicles, establishes damages, and negotiates settlement of claims with customers and repair facilities. Reviews and adjusts estimates from repair facilities, either direct repair or non-direct repair, and subrogation claims. Negotiates settlement and manages rental on assigned claims. Works independently and/or collaboratively with Claim Owners to investigate coverage and liability on a case by case basis. Provides excellent service to internal and external customers. May be assigned as Claim Owner on Tier 1 claims. Essential Job Functions
Education Requirements High school diploma or equivalent required. Bachelor's degree preferred or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below. Outside insurance education, e.g., CPCU or GCA is preferred. Experience Requirements Proficient negotiating skills. Proficient in-person interpersonal and communication skills. Proficient computer skills. 2 years of previous APD estimating experience required or consistent demonstration of technical proficiency. Intermediate knowledge of body and mechanical repair/replace operations. Proficient conflict resolution skills Proficient critical thinking skills Actively pursuing I-CAR Pro designation and other technical education. Benefits
Job Location(s): US - AZ, US - CA, US - WA, US - NV, US - OR Want to learn more about our culture & opportunities?Check outand be sure to follow us on,, and. |