Senior Network Engineer- IT Construction

The GEICO IT Construction and Remote Office Support team is seeking a highly motivated, detail oriented and knowledgeable Senior Engineer to join our team! The IT Construction/Remote Office Support team supports GFR's, Staff Counsel, Regional Offices, Claims ARX 2.0 locations including Collaborative spaces. Our team is responsible for setting up and maintaining network connectivity and end user equipment to include VoIP configuration and end user support. As a Sr. Engineer, you will coordinate major IT network construction projects, small office projects and streamline or assist in automating processes for GFR's and Staff Counsel. The candidate will proactively support the customer, ensuring the highest levels of systems and infrastructure availability, stability, and performance are met. The position offers the opportunity to work in a dynamic fast paced environment and provide support in the areas of end-user support, networking and VoIP development, project management, production support and administration. The position will work with all areas of the business, REFM, vendors, end users, and other IT groups.

Responsibilities for this position include but are not limited to:
* Project Management and Technical overview for Regional Office or Small Office Projects.

*Travel to project sites as needed to support project implementation.

* Collaboration Rooms - Project management, implementation, support. Strategic roadmap.
* Troubleshoot complex computer, network and VoIP problems
* Make complex adds and changes in Cisco CM/Unity or AWS Connect
* Build and complete CISCO router/Switch IOS configuration changes
* Ensure the confidentiality, integrity and availability of GEICOs information and information systems
* Provide support to mature network and VoIP technologies
* Provide support in ensuring infrastructure is kept up to date with the latest versions, patches
* Provide 24 x 7 on-call support for GEICOs infrastructure systems and support for off hours implementations

Candidate Qualifications
A successful candidate should have experience in several areas listed here and a willingness to learn areas they do not:
* Ability to work independently and as part of a larger group comprised of different technical and business areas
* Possess a strong sense of ownership, responsibility, motivation, and continuous improvement
* Passionate about technology, systems engineering, and delivering high quality solutions while having fun!
* Proficiency with Windows operating systems
* Understanding of networking and network components including subnets, DMZs, routers, switches, and firewalls
* Understanding of CISCO Call Manger and Unity or AWS Connect
* Awareness of the general IT security threat landscape including common vulnerabilities, exploits, social engineering, and malware
* Experience in end-to-end problem determination/troubleshooting system issues, including root cause analysis
* Familiarity with VB script, PowerShell, or other scripting languages
* Excellent communications (written and oral), including communicating technical issues to non-technical audiences
* Excellent customer service and problem-solving skills

Desired Candidate Qualifications:
* Knowledge of common application architectures and communications protocols
* Experience with platform performance, capacity, configuration, and fault management

Candidate Experience and Education:
* Experience: 3-5 years working in an IT support role or in developing, implementing or architecting information systems or infrastructure
* Certification: CCNA - Cisco Certified Network Associate is a plus, other Security or Networking certifications (desired) ; Project Management certifications SAFE, CSM Certified Scrum Master (desired) or willingness to complete within 12 months

* Azure AZ-900 or willingness to complete within 12 months

* Education: Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.