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Assistant Director, Community Partnerships, Office of Civic & Community Engagement

Wake Forest University
United States, North Carolina, Winston Salem
April 04, 2024

Application Instructions:

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Assistant Director of Community Partnerships supports the development of strategic community partnerships in the Office of Civic & Community Engagement (OCCE). The AD serves as the primary manager of and ambassador for national service programs, community-based internships, and post-graduate service opportunities. They manage the recruitment, selection, training, grant reporting, and operations for both AmeriCorps*VISTA and Public Health AmeriCorps.

Job Description

Essential Functions:

Program and Grant Management

  • Serves as Program Director for both an AmeriCorps*VISTA project and a Public Health AmeriCorps program based at Wake Forest University.
  • Recruits, selects, and trains full-time VISTA members, Summer Associate/Summer Nonprofit Immersion Program (SNIP) interns, Public Health Corps Members, and other national service programs.
  • Coordinates Request for Proposal (RFP) process to select community host sites for all national service programs and the SNIP.
  • Manages retention of national service members and serves as liaison between OCCE and community host sites.
  • Develop and manage internal systems to coordinate member files, reporting forms, time sheets, and background check processes for national service members.
  • Oversees application processes for national service grants.
  • Serves as project manager and point of contact for national service programs, ensuring compliance with state and national guidelines.
  • Updates member policies and procedures, service agreements, and handbooks.
  • Facilitates partnerships with community-based organizations in the areas of K-12 education, public health, food security and nutrition, and economic development in Winston-Salem, NC.
  • Supports Director of Community Partnerships and Experiential Learning with ACE Fellows program.
  • Promote engagement with GivePulse platform with both students and community partners.

Training and Education

  • Designs and facilitates onboarding, orientation, training, and monthly professional development sessions for all national service members and SNIP interns.
  • Designs and implements onboarding, orientation, and training for community host site supervisors.
  • Conducts informational sessions about national service programs and attends recruiting events in the broader community.
  • Coordinates Nonprofit Careers Week in partnership with the Office of Personal and Career Development.

Evaluation and Reporting

  • Conducts site visits and program evaluations for all national service programs.
  • Manages member reporting, including submission of time sheets, quarterly and annual reports, and service highlights.
  • Develops tools to track and measure performance indicators for national service programs.
  • Prepares and submits project reports to the Corporation for National Service and certifies projects on a timely basis.
  • Makes data-driven decisions to develop and improve national service programs.
  • Writes articles, briefs, annual reports, etc. to share the impact of national service programs.

OCCE Teamwork

  • Represents the OCCE at community and university functions.
  • Participates in OCCE activities, meetings, and committees.
  • Supervises AmeriCorps*VISTA members, as needed.
  • Other duties as assigned.

Required Education, Knowledge, Skills, Abilities:

  • Master's degree, preferably in Public Administration, Social Work, Nonprofit Management, Higher Education, or related field, and 2-3 years of relevant experience OR equivalent combination of education and experience.
  • Outstanding administrative skills, including organizational planning and development.
  • Progressive experience related to program management and evaluation.
  • Knowledge of national service programs.
  • Ability to independently plan, manage and meet competing deadlines for multiple projects with minimal supervision.
  • Ability to work well with multiple constituencies including faculty, staff, administrators, students, and community representatives.
  • Flexible, adaptable, and skilled at balancing multiple tasks and works well under pressure.
  • Experience in developing community-university partnerships.
  • Ability to supervise others.

Preferred Education, Knowledge, Skills, Abilities:

  • Direct experience with AmeriCorps or similar federal grant program.

Physical Requirements:

  • Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

  • No environmental conditions

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Time Type Requirement

Full time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

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