Contract Manufacturing Quality Manager

We are hiring a Quality Manager -Contract Manufacturing in Memphis, TN

The Quality Manager -Contract Manufacturing is the primary quality interface between Boston Beer and all contract manufacturers, including co-manufacturing, co-packing, and external warehousing. The role is primarily responsible for ensuring BBC Contract Manufacturing's Food Safety and Quality expectations and standards are met while leading improvement initiatives that benefit both parties. Responsibilities include review and approval of new contract manufacturers, maintenance of existing operations including regular review quality performance, resolution of quality upsets, disposition of non-conformances, audits, etc. This position is an integral part of the Boston Beer Quality Team and Contract Manufacturing Team.

What You'll Brew:

• Primary Quality oversight for all Contract Production (primarily in North America - US and Canada)
• Own contract manufacturer qualification, audit, and assessment. This includes representing Boston Beer in external and internal inspections/audits and working with New Product Development.
• Procurement and the Ingredients team, as well as ensuring all necessary documentation is available and up to date.
• Participate in the co-manufacturer selection process for food safety and quality.
• Actively monitors and reports on supplier quality metrics (KPIs), quality agreements with critical partners, and quality of supplier records and drives co-manufacturer management review with relevant stakeholders.
• Actively participates in co-manufacturer quality-related communication and feedback. This includes ownership of the escalation process for nonconforming material or product, ensuring root-cause analysis and corrective solutions are identified and implemented with closure plans.
• Drives compliance with applicable Food Safety and Quality Management Systems: HACCP, SQF, TTB compliance, Kosher certification, etc.
• Review quality and food safety production performance results, including product and packaging quality, sensory, customer, and consumer complaints, and lead improvement initiatives.
• Make disposition decisions for nonconforming materials and products.
• Track and review KPIs and generate periodic Quality and Food Safety Performance reports.
• Conduct audits to verify BBC standards are met and identify and lead food safety and quality improvements.
• Support implementation of new product introduction at co-manufacturers and ensure quality standards are met.
• Work cross-functionally in both internal and external organization
• This position may require 50+% travel, primarily domestic and some international

What Ingredients You'll Bring:

• Ten years of experience in Quality, Engineering, Supply Chain, or Operations discipline
• Knowledge of core Food Safety and Quality sciences
• Experience in Root Cause Analysis and Corrective Action
• Experience managing food safety and quality across multiple locations
• Ability to read, comprehend, and communicate technical data with partners.
• Independent, self-motivated individual with demonstrated success.
• Strong leader who exhibits presence and influence
• General Statistical Process Control knowledge, including implementation.
• High degree of competence in mechanical inspection techniques
• Proven achievements in building and maintaining relationships with multiple suppliers/customers.
• Passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience and knowledge of GFSI schemes, SQF preferred Level

Level 5

By pay transparency laws,the salary range for this role, if hired, is $80,000.00 to $125,000.00 annually based on location and the experience level of the candidate. In addition to base salary, this position is eligible for an annual discretionary bonus based on individual and company performance.

Some Perks:

Our people are our most important "ingredient." We hire the best talent, and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k, and more, full-time Boston Beer Coworkers have the following perks available*:

• Tuition reimbursement
• Fertility/adoption support
• Free financial coaching
• Health & wellness programs and discounts
• Professional development & training
• Free beer!

*Talk to your recruiter about eligibility

Boston Beer Corporation is an equal opportunity employer committed to a diverse workforce. To help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance