NATRC Communications Specialist

Psych-ZSFG-Adult-TRS

Full Time

76751BR

Job Summary

The NATRC Communication Specialist will work with NATRC leadership and team members to provide developmental communication support as well as some administrative support for Operations Manager in a unit with moderately complex communications requirements. This position requires subject matter expertise and in-depth understanding of audience and visual communication strategies/methods. The communications program usually includes written, visual, digital, and electronic communications. Scope includes creation of presentation materials, fliers, marketing materials, education materials, videos and infographics and graphics for publications. Works with management to develop and execute communication and market branding strategy. Designs and implements information campaigns, draft correspondence, set up interviews/meetings and other duties as assigned.
The National Alliance of Trauma Recovery Centers (NATRC) was formed in 2019 with TRCs across the country who are implementing the UCSF Trauma Recovery Center(TRC) model of care developed in 2001. The UCSF TRC model is designed to help victims of violent crime overcome barriers to accessing mental health treatment, case management and care coordination, healthcare, and legal resources in the acute aftermath of violence. The NATRC is a national alliance of 52 TRCs across the United States with a Steering Committee of member agencies. The NATRC provides technical assistance and training, facilitates a collaborative learning community, and serves as a catalyst to advocate for just and equitable healing services for all.

The NATRC Communications Specialist oversees a comprehensive communications program for the National Alliance for Trauma Recovery Centers, which includes written, visual, digital and electronic communications. The role will partner with NATRC leadership, staff, steering committee and alliance members, partners and other key stakeholders to develop and execute organizational communication and market branding strategy in alignment with overarching brand and communication strategies of UCSF and the NATRC. Where appropriate, the NATRC Communications Specialist is responsible for leading, developing and managing all aspects of internal/external communications, including website content, newsletters, annual reports, social media presence, fundraising and promotional materials.

The position requires extensive experience in all aspects of communications, including strong writing and editing skills, experience managing social media platforms. The individual must have a high degree of organization, initiative, ability to interact with many diverse people and function under the stress of competing priorities. The Communications Specialist serves in an autonomous capacity and works on behalf of the NATRC, steering committee and alliance members, partners, and crime survivors. The individual in this position must demonstrate good judgement and critical thinking in selecting methods and techniques for obtaining solutions and requires a high level of professionalism and diplomacy.

The final salary and offer components are subject to additional approvals based on UC policy.

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Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

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Department Description

UCSF-ZSFGH Trauma Recovery Center developed the TRC model for serving survivors of violent crime, with a particular focus on reaching survivors from underserved communities. This model is designed to provide comprehensive, wraparound services that include assertive outreach, evidence-based and evidence-informed mental health treatment, case management/care coordination, and advocacy, with the goal of removing barriers to care and fostering healing for recent victims of violent crime. Populations served include survivors of gun violence, sexual assault, physical assault, human trafficking, domestic violence, and losing a loved one to homicide. Research has proven the efficacy of the TRC model, which has been replicated throughout California and eleven other states to date. The NATRC is a national alliance of 52 TRCs across the United States with a Steering Committee of member agencies. The NATRC provides technical assistance and training, facilitates a collaborative learning community, and serves as a catalyst to advocate for just and equitable healing services for all.

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Marketing or related field and three+ years of experience or equivalent experience/training.
• 2 years+ experience in communications, digital and social media management
• Demonstrated success in media relations and securing positive media coverage
• Commitment to principles of Diversity, Equity, and Inclusion.
• In-depth knowledge of communications, public relations or a related role
• Advanced skills in writing and editing.
• Advanced verbal communications and presentation skills
• Advance skills in digital and social media platforms
• Ability to think strategically and execute creative communications initiatives.
• Ability to work with cross functional teams and external partners
• Ability to stay informed about industry trends and best practices in communications
• Ability to multi-task with demanding timeframes.
• Ability to travel.

Preferred Qualifications

• Master's degree in Communications, Public Relations, Marketing or related field
• Research experience in health disparities, or work with underserved populations, or Victims of violent crime
• Commitment to the mission and values of the NATRC.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007477 COMM SPEC 3

Job Category

Professional (Non-Clinical), Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Fully Offsite

Shift

Days, Variable

Shift Length

8 Hours

Additional Shift Details

M-F; 8-5