Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
- Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
- Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
- 50% off day tickets at IKON partner resorts
- Free or discounted IKON pass
- Discounted golf, mountain biking and fitness center memberships
- Employee childcare rates & discounted seasonal programs for self & dependents
- Retail and Food and Beverage discounts
- Generous discounts on outdoor gear, apparel, rental cars, etc.
- Discounted mountain bike &/or ski lift tickets for your friend & family guests
- Onsite medical clinic
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
- 401(k) plan with generous company match
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks
- Company paid sick time for all, and FTO/Vacation time
Additional perks & benefits for year round employees
POSITION SUMMARY
The climbing gym attendant is responsible for the day-to-day operations and guest experience at Stratton's climbing gym, Climb. Attendants will create a friendly, safe, and welcoming atmosphere for members and guest, all while promoting the great experience that Climb offers. This is a summer seasonal part-time position that pays $20.00/hour.
ESSENTIAL DUTIES
- Positively interact with members, guests, and team members
- Answer questions and troubleshoot guest needs
- Ensure guests are wearing appropriate clothing and footwear for climbing activities, fitting them with rental equipment as needed
- Care, organization, and cleaning of all equipment, including rental equipment and facilities
- Provide members and guests with instruction on equipment use, showing guests how to wear harness and how to self-belay
- Identify safety issues and communicate with management
- Sell day and season passes for Climb, along with snacks and retail items
- Follow and complete opening/closing procedures
- Complete the guest check in processes
- Process payment and ensure safety waivers are complete
- Enforce facility and resort safety procedures & protocols
- Monitor climbing area and ensure safety procedures are adhered to by participants and spectators
- Minor cleaning of facilities and equipment
- Complete and follow climbing certification training and Stratton safety trainings
- Other duties related to job, as assigned by management
REQUIREMENTS & EXPERIENCE
Requirements: Must be 16 years or older
Experience: climbing knowledge is helpful but not required
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Team members will be required to pass basic climbing certifications and trainings along with safety trainings (provided after hire)
- Basic computer and phone skills
- Must be able to work independently
- Willing and able to lift 30 lbs.
- Must be able to bend, stand, lean, and kneel on a regular basis
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position will be required to work evenings, holidays and weekends.
Indoor Mountain Environment:
- The degree of strenuous activity within the job is moderate. Often lifting a weight of 20 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or navigating upon uneven, indoor terrain with varying surface conditions.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Office Environment:
- Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
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Stratton Mountain Resort
parental leave, sick time, 401(k)
April 27, 2024