Process Optimization Project Manager

We are actively seeking a detail-oriented Project Manager to actively support the Transition Program Manager with daily tasks, contributing to efficient program management. This role is integral to documenting workflow and requires a proactive approach to a variety of key tasks. The Project Manager will have the following core responsibilities:

• Fundamentally be comfortable with Financial Service Industry network operations
• Supports a unique service offering from Cisco, with the ideal candidate excited to help build something from scratch, demonstrating high adaptability, persistence, curiosity, and flexibility.
• Exhibits an entrepreneurial mindset, embracing the role's ambiguity as an opportunity for innovation, experimentation, and the creation of unique solutions.
• Proficiently develops sustainable and efficient processes for large-scale teams, with hands-on technical background or experience in technical process mapping as a plus.
• Excels in using process optimization tools like Miro, Visio, JIRA, and others to boost productivity, identify risk, and streamline operations when developing well-documented business and technical environments.
• Conducts effective interviews and facilitates clear communication and efficient team collaboration.
• Successfully handles unique customer situations, using these experiences to influence and implement process changes.
• Applies strong analytical skills to pinpoint process inefficiencies and recommend strategic solutions.
• Manages stakeholders effectively, ensuring all parties are informed and involved in process changes.
• Adapts to changing environments and processes, maintaining team productivity.
• Displays excellent problem-solving skills, particularly in high-pressure situations, ensuring smooth operations.
• Continuously pursues professional learning and development, staying updated on the latest process optimization tools and techniques.

Desired Skillsets:

• PMP certification preferred
  Proficiency in using SharePoint for document management and team collaboration.
• Experience with Office365 for tracking tasks, organizing information, workflow automation and project coordination.
• Familiarity with Miro for creating interactive and visual workflows, diagrams, and brainstorming sessions.
• Proficiency in JIRA for issue tracking, agile project management, and operational reporting.