Support Assistant , Peer Counselor - Eastside Family Health Center (PRN)

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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

• Counsels WIC pregnant and breastfeeding mothers by telephone, home visits, and/or hospital visits at scheduled intervals determined by the local WIC program. (45%)
• May counsel women in the WIC clinic. (5%)
• Makes periodic contact with all clients in their assigned caseload. (5%)
• Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also mothers prevent and handle common breastfeeding concerns. (5%)
• Is available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems. (5%)
• Respects each client by keeping information strictly confidential. (5%)
• Keeps accurate records of all contacts made with WIC clients. (5%)
• Refers mothers, according to clinic-established protocols to the:
  * WIC nutritionist or breastfeeding coordinator
  * Lactation consultant
  * The mother's physician or nurse
  * Public health programs in the community
  * Social service agencies
  (5%)
• Attends and assists with prenatal classes and breastfeeding support groups (5%)
• Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate (5%)
• Reads assigned books and materials on breastfeeding that are provided by the supervisor (5%)
• May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned
  * Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
  * Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen.
  * Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient's care.
  * Has regular and predictable attendance
  (5%)

• High School Diploma or GED Required

• Has breast fed at least one baby, willing to attend breastfeeding training classes to become a peer counselor
  Required

• Bilingual (English/Spanish) skills are preferred.
• Knowledge of and ability to use common office equipment, such as copier, fax machine, and computer.
• Ability to communicate effectively orally and in writing and provide clear explanations and answers.
• Ability to establish and maintain effective relationships with the public, other agencies, staff, and administration

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit:

Applicants will be considered until the position is filled.