Lead Project Manager

The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a "Special". Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

• Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
• Accountable for timely project completion and delivery.
• Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
• Responsible for resource requirements/allocation.
• Coordinate and facilitate project meetings.
• Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
• Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes.
• Acts as project team leader & accountable for successful overall project completion
• Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects.
• Ensure adherence to project related policies and processes
• Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues
• Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact
• Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines.
• Negotiates due dates based on resource/network availability to maintain Lumen's profitability and to meet customer requirements.
• Acts as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business.
• Identifies additional sales opportunities and engages Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services.
• Understands project goals and objectives as it relates to customer's business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis.
• Acts as mentor and team leader to other teammates
  

Minimum:

• Bachelor's Degree and/or 5+ years of related experience
• Implementation experience with multiple of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki.

Preferred:

• Implementation experience with more than one of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki, etc.
• Experience leading multiple complex projects in the technology industry
• Project Management Professional or PRINCE2 Certification
• 6+ years in project management experience

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$80,510 - $100,635in these states: AR ID KY LA ME MS NE SC SD
$84,740 - $105,923in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$88,980 - $111,218in these states: CO HI MI MN NC NH NV OR RI
$93,210 - $116,513in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.