Senior Director - Supply Chain IT Operations and Strategy, North America

Under general direction of the VP, IT Supply Chain Solutions, responsible for serving as the key director for the overall Supply Chain IT Operations. The role also collaborates across the functional IT Supply Chain department leads to enable efficient and effective operational performance and to drive strategy. The role will execute duties for the Pre-Project phase, During-Project phase, Sustainment phase, and IT business management within the group. The position utilizes strong financial acumen to ensure that the group is operating efficiently, transparently, and driving value. The position utilizes strong domain experience and strategic skills to collaborate and plan the group's strategic plans to meet its stakeholder objectives.

• Vet and scope opportunities, assist VP of IT-Supply Chain Solutions to drive strategic topics and initiatives, drive plans with business stakeholders on strategic topics
• Ensure Supply Chain portfolio is properly managed and is moving forward, ensure that proper visibility of the overall Supply Chain product portfolio is accurate and communicated
• Ensure that individual departments resource needs are met for Run/Sustainment, and that these needs are "right-placed" into the right worldwide geographies to achieve optimal service quality and the optimal cost
• Assist VP of IT-Supply Chain Solutions and department leads with running the IT business, including process improvements, resource/cost planning, and strategic direction
• Responsible for defining the processes and standards required to successfully document and publish the IT Service Catalog
• Accountable to ensuring that all services in the IT Service Catalog meet the minimum requirements including definition, costing and required metrics
• Produce and distribute Service Level performance metrics for assigned services
• Responsible for maintaining the Service Catalog for assigned services
• Accountable for across domain process definition for the Service Management domain
• Responsible for management of shared resources within the services domain in support of the Service Portfolio Owners
• Accountable for the creation and maintenance of all service process and standards documentation
• Accountable for the management and career development of direct reports
• Mentoring of IT resources

• BS Degree in Computer Science, Business or related field preferred
• Progressive leadership experience over 10+ years in an IT environment with significant business exposure
• ITIL v3 Foundation Certified
• Excellent verbal and written communication skills
• Subject matter expertise in both the business and technology
• Skilled in conflict management
• Experience working in a matrix environment
• Able to anticipate customer needs and expectations
• Able to influence associates who are not in your direct reporting structure
• Demonstrated strategic agility
• Advanced interpersonal skills; able to establish and maintain relationships and navigate formal and informal networks to create results
• Clear understanding of project capital and expense budgeting and accounting skills and the related financial systems
• Advanced communication, negotiation, and conflict resolution capabilities at all levels of management
• Strong presentation skills
  Advanced ability to adapt to change, handle pressure, and adjust plans to meet changing needs, and solve problems creatively
• Advanced decision making skills
• Advanced analytical and problem solving skills to evaluate issues and apply knowledge to identify and implement appropriate solutions
• Strong ability to prioritize work load, consistently meet deadlines, and take the appropriate level of independent action when necessary
• Able to travel a minimum of 25%

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned