Associate HR Generalist
 Salem Health | |
life insurance, paid time off, 401(k), retirement plan, relocation assistance
| |
 United States, Oregon, Salem | |
 May 09, 2024 | |
| Location Site: Salem Hospital Main Campus Department: SH HR Operations Position Type: Full Time Start Time: 8:00Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: There's something about Salem, Oregon! Your Role With Us:Salem Health is seeking a team-centric self-starter as an Associate HR Generalist for HR Operations. This position will fulfil these and other functions: Provides customer support and issue resolution for basic inquiries. Serves as a resourceful partner to the customer, researching issues and providing education and instruction. For internal customers, provides instruction for self-service resources. Uses all modes of communication, including e-mail, phone, etc. to finalize inquiries and provide customer follow-up. Maintains workflows for assigned focus areas/processes. Completes independent assignments during times of low customer volume. Maintains accurate and complete documentation on all customer inquiries, including documenting services performed, instructions offered, etc. Identifies escalation paths within HR to respond to complex matters. Transitions the customer inquiry to the HR subject matter expert in a seamless fashion, providing clear documentation of the situation, steps taken to assist the customer, barriers identified, anticipated action items, etc. Proficient in all HR systems and applications utilized by the Service Center Team, and maintains an understanding of applicable HR laws, regulations, and updates. Engage in and lead continuous improvement activities within a culture of continuous improvement.Total Rewards Offerings: Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP) 401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday pay Onsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employer https://studentaid.gov/Food and drink discounts in the cafeteria.Impressive discounts offered by Nike, Adidas, Carhartt and others.Background/Expertise:Successful candidates must fulfil one of these two education and experience requirements:Associate's Degree and have at least one (1) year of administrative experience.Have at least two (2) years of administrative experience. We are also seeking: Minimum one (1) year applicable customer service experience. Previous HR experience strongly preferred. Experience in a health care environment preferred. Excellent critical thinking and problem solving skills to troubleshoot unclear inquiries to select proper protocol. Excellent customer service and teamwork skills required, including experience in defusing difficult customers. Exceptional attention to detail. Proficiencies in utilizing HRIS systems, applicant tracking systems, Word and Excel required. Ability to maintain confidentiality. Knowledge of federal and state employment laws.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org | |