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Head of Quality Control

Zoetis, Inc
United States, Michigan, Kalamazoo
Aug 26, 2024

POSITION SUMMARY

The Head of Quality Control (QC) is responsible for managing an organization performing chemical and microbiological release testing on Raw and API materials used in the manufacture of Drug Products, as well as release and stability testing on Finished Drug Products.

POSITION RESPONSIBILITIES

  • The Head of QC will report to the Site Quality Lead and be a key member of the site Quality Operations Leadership Team.
  • Reporting to the Head of QC will be the Quality Control Laboratory Managers and staff level QC scientists.
  • The Head of QC will be accountable for the efficiency, accuracy and service levels of the QC laboratory and is expected to support daily operations and budget.
  • The successful candidate will be responsible for development and reporting of various metrics related to QC laboratory operations.
  • The Head of QC will also be expected to initiate & lead process improvement projects.
  • The Head of QC is expected to learn and manage other responsibilities as assigned.
  • The Head of QC will be expected to represent the QC laboratories on projects within the site, across the company, and externally.
  • The Head of QC will act as an integral part of on-site audits by customers and regulatory bodies, including review of analytical data, providing overviews of lab systems, CAPA identification and closure, etc.
  • The successful candidate should be familiar with electronic systems used within the QC laboratories.

TECHNICAL SKILLS REQUIREMENTS

  • Strong experience in current Good Lab Practice (cGLP) and Good Manufacturing Practice (cGMP) environments.
  • Demonstrated strengths in the following capabilities: leadership, operational management, data and financial analysis, decision-making, critical-thinking and technical skills pertaining to operational excellence, negotiating, and conflict resolution.
  • Good understanding of Lean Six Sigma principles and tools.
  • Demonstrated record of innovation, focus on performance, change management, continuous improvement, and development/implementation of best practices.
  • Proven history of effective performance management, coaching, mentoring of team members.
  • Excellent computer skills including Microsoft Office, Outlook, and ability to learn Zoetis systems.

EDUCATION AND EXPERIENCE

  • Bachelor of Science degree in Microbiology / Chemistry or related science discipline with a minimum of 12 years relevant experience. Advanced degrees are also considered but not required.
  • Demonstrated leadership of high capability professionals and overtime eligible (OTE) colleagues
  • Prior supervisory experience is required. The candidate must be prepared to lead a large organization, and specifically be able to succeed by working with / mentoring multiple front-line-manager direct reports.
  • Six Sigma Green Belt Certified / Black Belt preferred.
  • The successful candidate must be very familiar with cGMP standards.
  • Strong interpersonal, teamwork and problem-solving skills. Motivated, self-starter.
  • Excellent oral and written communication, as well as strong technical and analytical problem-solving skills are critical. This position requires leadership/project management ability and a dedication to meeting timelines.
  • Demonstrated record of achievement of objectives and proven demonstration and commitment to the Zoetis Core Beliefs.
  • Demonstrated ability to interact with various levels of the Zoetis organization.
  • Experience in the Pharmaceutical or Animal Health industry is a plus.

PHYSICAL REQUIREMENTS

  • The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the colleague is regularly exposed to both office settings and a manufacturing environment, including moving mechanical parts.
  • The work conditions for this position include stationary activities as well as standing and walking throughout the workday.
  • The colleague will be required to utilize certain Personal Protective Equipment, including but not limited to, hard hats, safety ("steel-toed") shoes, eye protection, gloves, and protective clothing.
  • Candidate must not be Cephalosporin/Penicillin sensitive.
Full time Regular Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
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