CLAIM ADVISOR, AB MIG

Allstate Insurance
tuition reimbursement
United States, Illinois
June 05, 2024
Job Description Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada fornine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise. Through ourEmployee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Benefits to Joining Allstate: Flexible Work Arrangements Employee discounts (15% on auto and property insurance, plus many other products and services) Good Office program (receive up to $400 back after purchasing office equipment) Student Loan Payment Matching Program for Government Student loans Comprehensive Retirement Savings Program with employer matched contributions Annual Wellness allowance to support employees with improving health and wellbeing Personal reflection day Tuition Reimbursement Working within the community and giving back! Job Description: Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits to join our Maritimes team! Reporting to the Manager Casualty Claims Accident benefits, you will be accountable for investigating and handling first party injury claims. Role Designation: Home-Based (Alberta, Ontario, Quebec, Nova Scotia or New Brunswick with Maritimes region experience) Accountabilities: Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned Investigate, negotiate and settle accident benefits claims of moderate complexity by telephone, in person and/ or by written correspondence Comply with best practices as set out in Allstate policies and procedures Adhere to legislative and regulatory requirements Ensure files are thoroughly documented Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority Set and define customer service expectations Take ownership and accountability to solve customer problems Maintain a caseload reflective of a Claim Advisor, Accident Benefits Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants Qualifications: Post-secondary education is preferred or equivalent A minimum of 1-3 years Casualty Claims experience or related claims experience in the Maritimes A NB license is required - level 1 required or 2 preferred and working toward a level 3 Completion of CIP designation or desire to pursue is preferred Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred Strong time management and organizational skills as well as the ability to work in a fast-paced environment Strong critical thinking skills to identify strengths and weaknesses of claim Strong written and verbal communication skills with a commitment to providing outstanding customer service Ability to work independently and as part of a collaborative team environment Fluent in English and French is preferred Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs. Skills Business Communications, Critical Thinking, Customer Centricity, Digital Literacy, Fraud Investigations, Inclusive Leadership, Information Collection, Learning Agility, Results-Oriented, Time Management Come work with us! Since 1953, Allstate has been a leading home and auto insurer driven by a shared purpose to protect our customers from life's uncertainties. Join us to work in an environment of excellence and integrity, where every employee is empowered to lead, drive change, and give back to our communities. We are one team committed to serving our customers, and we want you to be a part of it. The opportunity to... Build a career where you control your earnings potential while benefiting from the support of a team environment, and a company dedicated to your learning and development. If you are a salesperson who excels at making connections and thrive in building your own pipeline of leads, we can offer you: * Uncapped commission structure, your earnings potential is only limited by your ability to sell. * Renewal fees on insurance policies that renew for the first time continue to reward you for making quality sales. * Quarterly bonus program with both team and individual components. * Have the support of team focused on your success; paid training and licensing, formal onboarding program, and a sales plan that gradually ramps up over time. What success looks like... * Building relationships in the community and being seen as a trusted advisor. * Matching customers' needs with the right suite of Allstate Insurance products. Why you stand out... * Passionate about sales with a proven track record of building your own lead pipelines. * Minimum of 2 years of sales experience * Experience working with a Customer Relationship Management (CRM) system * Experience in the insurance industry is an asset Flexible Work Environment: * Hybrid 2-3 days in office Some of our perks! * Competitive annal income * Full benefits as of 1st day (dental, medical and many more) * Flexible work arrangements. * Additional paid days off. * 100% employee matched RSP contributions. * Office payment to customize your home office. * Annual Wellness benefit. * Student Loan Payment Matching Program. * Employee discounts beyond auto and property insurance. Inclusion and Equal Opportunity Employment We're passionate about creating a workplace where everyone feels welcome and supported. That's why we're committed to making our recruitment process as accessible as possible. If there's anything we can do to help make your application experience smoother, just let us know.