Community Relations Outreach Coordinator-Mayor's Office
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![]() United States, Nebraska, Omaha | |
![]() 1819 Farnam Street (Show on map) | |
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Work Schedule: 8 a.m. - 4:30 p.m. (with varied evenings and weekends possible) Salary Range: $65,000 to $75,000 Annually (commensurate with experience) Position Classification: At-will appointment Education Requirement: Bachelor's Degree in public administration, political science, planning, management, or a related field. Experience: Four years of progressively responsible community planning or community outreach experience or an equivalent combination of education, training, and experience. Bi-lingual preferred. Special Requirements: Must possess a valid driver's license to transport oneself to sites throughout the City during the course of the work day. Mission Statement: Omaha is a strong, vibrant, and growing community with a diverse population and thriving neighborhoods. The Mayor's Office is committed to working with civic and community leaders to foster growth, safe neighborhoods, sustainability, sound fiscal management, and opportunity for all of its residents. Position Summary: The purpose of this job is to support the mission of the Mayor's office by performing professional community liaison work within the Omaha community, and advising City officials on issues of critical community importance. Omaha, a culturally diverse and rich community with many diverse residents. Omaha has seen an increased number of immigrants from Latino and Sudanese populations in recent years. The qualified candidate will demonstrate knowledge of critical issues affecting Omaha, as well as identifying and working with the different generational and national groups that represent the community. This person coordinates with the City's Lobbying Firm to formulate policy positions. The Community Relations Outreach Coordinator will develop, implement, and provide organizational support and training to the Omaha neighborhood associations, community groups, and nonprofit organizations interfacing with City Departments as well as with local organizations in the City of Omaha. Essential Functions: * Plans, coordinates, promotes, and implements neighborhood liaison programs, serves as staff liaison to appointed boards, associations, and commissions. * Prepares reports and performs policy analysis on issues that affect the Omaha community. * Provides policy support to the Mayor's Office and city officials on issues of critical community importance. * Receive Hotline calls and may interpret for callers. * Answers public inquiries on community and neighborhood-related issues. * Attend regular community meetings such as Omaha 360, Business Improvement District Board meetings, neighborhood alliance meetings, and Omaha Municipal Land Bank Board meetings. * Assist with the recruitment and appointment process for various boards and commissions positions. * Plans and conducts educational workshops, prepares presentations and exhibits. * Implements, promotes, and educates citizens as well as trains neighborhood leaders on creating, initiating, and maintaining neighborhood improvement projects. * Compiles monthly reports on community outreach for Mayor and Chief of Staff. Knowledge/Skills/Abilities * Knowledge of the Omaha community and issues related to its social-demographic changes in the last two decades. * Knowledge of small group facilitation and community leadership development. * Ability to establish and maintain effective interpersonal relations with the diverse socioeconomic and multi-cultural groups comprising the Omaha community. * Ability to handle sensitive situations with professionalism, tact and diplomacy. * Ability to communicate effectively both verbally and in writing * Ability to analyze and compile technical information and reports in a concise, clear and effective manner. * Ability to interpret and apply applicable laws, ordinances, and policies. * Research and monitor Nebraska legislative activities and bills that could affect the city. * Ability to analyze and define problems, identify alternate solutions, project consequences of proposed actions and implement recommendations in support of goals * Ability to handle and adapt to multiple demands and priorities simultaneously. * Ability to make effective public presentations; effectively present information to the general public and neighborhood association groups. * Strong interpersonal, analytical, organizational, and public presentation skills. * Possess good organizational, management, human relations, and technical skills Computer Skills: Proficient in Microsoft Office and Google products including Gmail, word processing, spreadsheets and database applications. Working Conditions: Physical Demands: Sedentary physical work requiring ability to lift a maximum of 25 pounds; lifting, carrying, walking, sitting and standing; speech communication and hearing to maintain communication with employees and citizens; vision for data analysis and preparation; hand/eye coordination for operation of a computer system. Work Environment: Works both indoors and outdoors with some exposure to the elements. Equipment Used: Uses standard office equipment including a personal computer system. Conditions of Employment: Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination. Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department by emailing peremploy@cityofomaha.org. For a complete description of this job classification, visit hr.cityofomaha.org Contact Points: City of Omaha Human Resources Department Phone: (402) 444-5300 Website: hr.cityofomaha.org |