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Summer Lift Operator I

Solitude Mountain Resort
life insurance, 401(k)
Jul 26, 2024
Seasonal (Seasonal)
JOB TITLE: Summer Lift Operator

DIVISION: Mountain Operations

REPORTS TO: Lift Operations Manager

CLASSIFICATION: Full-Time/Seasonal/Hourly

August 1-31, 2024

POSITION:

The Summer Lift Operator is responsible for the loading and unloading of guests of all ages and abilities, loading and unloading mountain bikes, adherence to lift operations guidelines and company policies, and providing an outstanding experience for our guests.

SPECIFIC JOB REQUIREMENTS:
  • Must be 18 years or older.
  • Have a basic understanding of resort operations.
  • Ability to properly complete appropriate paperwork and documentation
  • Understand and comply with instructions given in English.
  • Complete Solitude Mountain Resort Lift Operator training
  • Able to spend long hours outside in all weather conditions.
  • Able to stand for long periods of time.
  • Ability to twist, turn, pull, push, and lift up to 50 pounds
  • Ability to verbally give directions, answer questions, and communicate professionally with staff and guests.
  • Ability to use basic tools safely and efficiently.
  • Good decision-making and communication skills
  • Commitment to excellent guest service
  • Must be dependable and reliable to meet scheduling needs and must be able to work weekends and holidays.


JOB DUTIES AND RESPONSIBILITIES:
  • Knowledgeable of all controls and operational characteristics of each assigned lift
  • Properly complete daily lift logs
  • Properly document lift incidents
  • Provide loading and unloading instructions to guests as needed.
  • Load and unload guests of all ages and abilities
  • Load and unload mountain bikes on and off the lift chairs
  • Remain alert to anticipate guests improperly loading and unloading and other unexpected developments.
  • Maintain composure in stressful situations
  • Provide exceptional guest service
  • Maintain loading and unloading ramps
  • Ensure chairs are ready for loading
  • Comply with all company policies and procedures
  • Attend mandatory trainings
  • Set up and maintain lift load and unload areas
  • Maintain a clean work area
  • Communicate with Supervisors and Lift Maintenance Department with any concerns or questions
  • Communicate with Mountain Patrol in a clear and concise manner when reporting incidents or emergencies

Perks of Working Here:

Work & Play in the Mountains:
  • Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.

Benefits:
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.

Other Perks:
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.

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